Lazupo started in 2013 as a two-person operation working out of a small office near Broadway Market, sending newsletters for a handful of local shops that wanted an alternative to paying for print flyers every month. Since then the company has grown into a team of 12 people based in London, working with businesses across the city that need their email programmes handled properly rather than treated as an afterthought.
Over 13 years we have taken on 2,752 completed jobs for 1,560 clients, averaging around 120 new client relationships a year. About one in five clients has come back for a second project, which tells us more about repeat needs than about any promise of results — email marketing works differently for every business, and we do not pretend otherwise.
Our aim is straightforward: build email programmes that a business can run without it becoming a second job for the owner. That means clear reporting, realistic timelines, and campaigns that are set up correctly from list management through to send. We currently offer 14 distinct services, from list segmentation to full automation sequences, and we cover 3 areas across London directly with our own account managers.
We are not interested in vague promises about growth. What we can say is that requests are typically answered within 4 hours during business hours, and every project starts with a look at what data and tools the client already has before we suggest anything new.
No dashboards full of vanity metrics. We show open rates, click rates and revenue attribution in terms clients can actually use.
If a request needs three months instead of three weeks, we say so before signing anything, not halfway through the project.
List hygiene, consent records and unsubscribe handling are treated as basic requirements, not optional extras.
Plans send schedules and segmentation for client accounts across the 3 areas we serve.
Writes subject lines and body copy, then tests variations against open and click data.
Builds the trigger-based sequences that run in the background once a campaign goes live.
Handles day-to-day requests and keeps reply times inside the 4-hour window we aim for.
| Founded | 2013 |
| Team members | 12 |
| Services offered | 14 |
| Clients served to date | 1,560 |
| Completed jobs | 2,752 |
| Clients returning for a second job | 303 |
| Typical reply time | 4 hours |
| Areas served in London | 3 |
Get in touch and we will reply within 4 hours during business hours.
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